HOW GRIFFIN AUTOMOTIVE WORKS WITH YOU
These terms outline what you can expect from us and what we need from you. We're committed to transparent service, fair pricing, and keeping your vehicle in good hands. Review the details below to understand our policies and your rights.
UNDERSTANDING OUR TERMINOLOGY
Answers to what customers ask most about payment, warranties, and how we work.
What payment methods does Griffin Automotive accept?
We accept cash, credit cards (Visa, Mastercard, American Express, and Discover), and debit cards for all services. Payment is due upon completion of work unless you've arranged financing in advance. Contact us by calling +1-603-734-2072, texting +1-833-298-9160, or emailing us at griffinautobrentwood@yahoo.com for payment plan options.
Do you warranty your repair work?
Yes, all repairs performed by Griffin Automotive come with a warranty covering parts and labor. The specific warranty terms depend on the type of service and parts used. Review the detailed warranty information in our full terms or ask Courtney directly when you drop off your vehicle.
Can I cancel or reschedule my service appointment?
You can cancel or reschedule your appointment by calling +1-603-734-2072, texting +1-833-298-9160, or emailing griffinautobrentwood@yahoo.com. We ask for as much notice as possible so we can adjust our schedule. Cancellations made within 24 hours of your appointment may incur a small fee.
What if I'm unhappy with the repair work?
If you're not satisfied with your service, contact us within 7 days at by calling +1-603-734-2072, texting +1-833-298-9160, or emailing us at griffinautobrentwood@yahoo.com. We'll inspect the work and address any concerns. Our goal is to make sure you're confident in your vehicle when you leave Griffin Automotive.
Are there extra charges if my repair takes longer than expected?
We provide a detailed diagnostic and estimate before starting work, so you'll know the expected timeline and cost upfront. If something unexpected comes up during service, we'll contact you right away to discuss any additional charges before proceeding.
What should I do if my vehicle has an issue after I leave?
If a problem appears within the warranty period, call us immediately at +1-603-734-2072. Bring your vehicle back to Griffin Automotive in Brentwood, and we'll diagnose and fix the issue at no additional cost, provided it's covered under warranty.
HAVE OTHER QUESTIONS?
Reach out to our team, and we'll explain anything about your service or our terms.
GET IN TOUCH WITH US
Have questions about our terms and conditions? Contact Griffin Automotive directly. We'll respond to your inquiry promptly.